Privacy Notice

07/31/2026 V1.0.0

Privacy Through Design

OMNI (Observable Matrix Network Information) is designed with privacy as one of its core principles. OMNI only collects information that is necessary to operate the Player Profile, maintain account security, provide access to OMNI applications and games, preserve player progress, and continue improving the platform. Rather than collecting unnecessary personal information and requiring users to manage complex privacy settings, OMNI is designed to minimize the collection and public display of personal information wherever possible. Your personal information is not treated as a product. OMNI does not sell, trade, or provide user information to third parties for monetary gain, advertising purposes, or exploitation. This Privacy Notice explains what information OMNI collects, why it is collected, how it is used, and the choices available to users. This Privacy Notice should be read together with the OMNI Terms of Use.

1. Information

OMNI Collects To provide account access and maintain the Player Profile system, OMNI collects certain information required for authentication, security, and platform functionality.

This includes:
* Email address.
* Account password credentials through secure authentication systems.
* Account activity information.
* Login history.
* Last login date.
* App activity history.
* Playtime information.
* Account change history.

Your email address and password are always private and are never displayed publicly to other users. Passwords are protected using secure authentication practices designed to prevent unauthorized access. Users may request changes to their email address by contacting OMNI Support. Users may update their password through the available account management tools.

2. Player Profile Information

The OMNI Player Profile connects progress and information across supported OMNI applications.
Information stored within a Player Profile may include:
* Character progression.
* Quest completion.
* Achievements.
* Badges.
* Trading Card Game collections.
* Custom card decks.
* Event participation.
* Tournament results.
* Virtual currency balance.
* Inventory and items.
* Story progression. * Time-based progression information.

This information exists to provide connected experiences throughout OMNI and to allow applications to properly track player progress. Most Player Profile information is private by default.
Players may choose to share certain profile information publicly through their profile settings, including:
* Last tournament rank.
* Highest tournament rank.
* Achievements.
* Badges.
* Trading Card Game collection binder.
* Custom card decks.
* Guild and group information.

Players may choose to make their entire profile private. Private profiles may still participate in tournaments and Trading Card Game battles, but private profiles cannot add friends through public profile interactions. A player's favourite colour, used for profile customization, is publicly visible.

3. Public Profiles, Friends, and Social Features

OMNI uses limited social features designed around privacy and controlled interaction. Friends within OMNI are connected through public profiles. Adding another player as a friend may allow features such as:
* Viewing publicly shared profile information.
* Trading cards. * Direct Trading Card Game battles.
* Sending in-game gifts.

OMNI does not provide unrestricted public chat systems, open forums, or user-uploaded public media. Communication features are intentionally limited to protect privacy and encourage respectful interaction.

4. Guilds and Group Information

The OMNI Guilds application is an optional feature. To use Guilds, users must provide their birth date. This information is required only for the functionality of the Guilds system. Your birth date is private and will never be displayed publicly. Your age is also never displayed publicly. The information that may be publicly displayed is the associated Guild or group information, depending on your profile settings. Guilds and groups within OMNI are predefined. Users do not create unrestricted public groups.
Communication within Guilds is limited to:
* Pre-made statements.
* Emoji reactions.
* Poll decisions.
This design helps provide social interaction while minimizing the collection and sharing of personal information.

5. Trading Card Game Information

During Trading Card Game interactions, certain information may be visible to opponents or other participants.
Publicly available information may include:
* Player profile icon.
* Win/loss ratio.
* Game statistics.
* Ranking.
* Favourite colour.

All communication during matches is handled through predetermined quick-chat messages. OMNI does not provide unrestricted player messaging within the Trading Card Game.

6. Analytics and Platform Improvement

Information collected through OMNI applications and services may be analyzed to improve development, maintenance, and future planning.
Analytics may be used to understand:
* Which applications receive the most use.
* How players interact with different features.
* Where maintenance efforts are most needed.
* Which applications may benefit from additional development.
* Server requirements and regional accessibility needs.
* General active and inactive user trends.

Analytics are used to improve OMNI and guide development decisions. OMNI may publicly share general platform statistics, such as the number of active users, for purposes such as informing the community, promoting OMNI, or encouraging new players to join. Publicly shared statistics will not include private user information. OMNI will never sell personal information, analytics, or user data to third parties or associates for monetary gain, advertising, or exploitation. Users may request access to their stored analytics and account information by contacting OMNI Support.

7. Information OMNI Does Not Collect

OMNI is designed to avoid collecting personal information unrelated to the operation of the platform.
OMNI does not collect or store personal information such as:
* Real names.
* Home addresses.
* Personal identification information.
* IP addresses.
* Browser type.
* Operating system information.
* Temporary browser files.
* Cached files.

OMNI does not require users to provide personal information beyond what is necessary for account functionality and platform security.

8. Email Communications

OMNI may send emails related to:
* Account creation.
* Password resets.
* Security warnings.
* Newsletters.
* Events.
* Updates.
* Maintenance alerts.
* Customer Support communication.

Users may unsubscribe from optional communications such as newsletters and maintenance announcements. Account-related security emails and direct Support communication cannot be disabled because they are necessary for account protection and assistance.

9. Customer Support Information

When a user contacts OMNI Support, information provided during communication may be temporarily stored to resolve the request.
Support information may include:
* Email address.
* Message contents.
* Details necessary to investigate the issue.

Support conversations remain active until the issue is resolved. After the ticket is opened and the user recieves an email from support, if no further response is received from the user, support requests may automatically close after thirty (30) days. Support-related information is stored for up to thirty (30) days or until resolution occurs, depending on which happens first. If an issue continues after closure, users are encouraged to submit a new Support request.

10. Data Security

In rare circumstances, OMNI may be required to provide information to legal authorities when required for lawful purposes. OMNI uses reasonable security practices designed to protect user information.
Security measures include:
* Secure HTTPS connections.
* Protected authentication systems.
* Secure handling of account information.
* Restricted access to stored user data.
While OMNI takes reasonable steps to protect information, no online service can guarantee absolute security. Users are responsible for maintaining the security of their account credentials.

11.Account Deletion and Data Retention

When a user deletes their OMNI account, associated information is removed from active access. Deleted account information may remain within secure backup systems for up to one (1) year followingdeletion. This retention period exists to allow account restoration if requested through OMNI Support. After the retention period, information may be permanently removed according to OMNI's data management practices. Active users information shared with OMNI is otherwise permanently stored unless users are notified of a change. Users may request a copy of their stored account information at any time by contacting OMNI Support.

12. User Privacy Requests

Users may contact OMNI Support to request:
* A copy of their stored information.
* Information about how their data is used.
* Assistance with account information changes.
* Account deletion.

OMNI will make reasonable efforts to assist users with privacy-related requests.

13. Changes to This Privacy Notice

As OMNI continues to grow and develop, this Privacy Notice may be updated to reflect changes in the platform, new applications, additional features, security improvements, or legal requirements. Significant changes to privacy practices will be communicated through appropriate OMNI channels, including newsletters or other official announcements when applicable. The most recent update date will always be displayed at the beginning of this Privacy Notice.
OMNI remains committed to its privacy-first philosophy:
Collect only what is necessary, protect what is collected, and respect the privacy of every player.

Contact Information

For questions, concerns, or requests regarding privacy, please contact:
OMNI Support
support@hayleyien.ca

OMNI is developed and maintained by:
Hayleyien
Independent Developer
Ontario, Canada

Thank you for being part of OMNI.